Aisera

Key Features:

• Self-Service: Employees can independently access information and services without needing direct HR intervention, saving time for both employees and HR personnel.
• Automated Fulfillment: Processes such as document requests, benefits inquiries, or leave applications can be automatically processed and fulfilled, increasing efficiency and reducing manual work.
• Seamless Employee Experience: The intuitive and responsive AI service desk aims to eliminate friction and delays in HR interactions, thereby enhancing overall employee satisfaction and engagement with HR services.

Main Use Cases:

• Employee Onboarding: Aisera's AI Service Desk can streamline the onboarding process by automating the distribution of essential onboarding materials such as employee handbooks, training schedules, and benefits information. It can also handle initial inquiries from new hires, directing them to the relevant department or individual if needed.
• Benefits Administration: Employees often have queries regarding their benefits - Aisera's AI Service Desk can autonomously assist employees with benefits enrollment, address their queries, and troubleshoot issues they might encounter, reducing the workload on the HR department.
• Policy and Procedure Inquiries: Company policies and procedures are crucial for maintaining a structured work environment. Aisera's AI Service Desk can provide instant responses to employee inquiries regarding company policies and procedures, ensuring that employees have immediate access to vital information and are compliant with company standards.