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Chatwoot

Chatwoot

5· 8 reviews
AI summary readySince 2017

Delightful customer relationships, at scale

A simple and elegant live chat software for your business. Built 100% open-source with a lot of love from the community.

Launched 20178 reviewsAI summary available
Team collaboration softwareCustomer support tools

How Users feel about Chatwoot

Pros

+ cost effective (3)

Cons

No major drawbacks reported.
AI summary

What reviewers say about Chatwoot

Chatwoot is praised for its open-source nature and effective customer relationship management. Users appreciate its Slack integration, email continuation, and customization options. It's seen as a cost-effective alternative to Zendesk and Intercom, with a user-friendly interface and mobile app. However, some users report connectivity issues. Makers from Sweego highlight its utility for maintaining customer contact and feedback collection. Overall, Chatwoot is valued for its simplicity, scalability, and affordability, making it a strong choice for startups.

This AI synopsis blends highlights gathered from recent reviewers.

How people rate Chatwoot

5

Based on 8 reviews

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Recent highlights

Pierre-Yves Dubreucq5/51yr ago

We keep contact with our customers

+ contact management (2)
Pierre-Yves Dubreucq5/51yr ago

We use chatwoot for ticketing and collect feedbacks.

Marketa Chalupnikova5/53yr ago

Very nice platform which is easy to use. Appreciate also the mobile app.

+ mobile app (1)
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Team collaboration softwareCustomer support tools