Chatwoot
Delightful customer relationships, at scale
A simple and elegant live chat software for your business. Built 100% open-source with a lot of love from the community.
Reviews for Chatwoot
Hear what real users highlight about this tool.
Chatwoot is praised for its open-source nature and effective customer relationship management. Users appreciate its Slack integration, email continuation, and customization options. It's seen as a cost-effective alternative to Zendesk and Intercom, with a user-friendly interface and mobile app. However, some users report connectivity issues. Makers from Sweego highlight its utility for maintaining customer contact and feedback collection. Overall, Chatwoot is valued for its simplicity, scalability, and affordability, making it a strong choice for startups.
This AI-generated snapshot distills top reviewer sentiments.
We keep contact with our customers
We use chatwoot for ticketing and collect feedbacks.
Very nice platform which is easy to use. Appreciate also the mobile app.
Our users deserve a quick and human reply when they have questions. Chatwoot helps us deliver that. Open-source, self-hostable, and built with love—just like Tickable.
monetr's customer support is done entirely through a self-hosted Chatwoot instance, the application is fantastic and very easy to integrate with. It also makes it very easy for users to get in touch to get help.
Chatwoot offers a powerful, open-source customer support platform with multichannel capabilities. Its flexibility, easy integration, and self-hosting options allow us to provide personalized and efficient support to our customers, setting it apart from other tools.
Chatwoot is a fantastic customer support platform! The clean interface and multi-channel integration make managing conversations easy, and the self-hosting option gives full control and flexibility. Perfect for teams that need a customizable solution!
We like using Chatwoot, really fair price with good technology. Great Zendesk and Intercom alternative for startups.