Clerk - SMS for Slack
Send and receive SMS in Slack
Bring your business phone to Slack and start text messaging your customers in real-time. Confirm appointments, ask for reviews, offer promotions, the possibilities are endless.
What Clerk - SMS for Slack looks like
How Users feel about Clerk - SMS for Slack
Pros
Cons
What reviewers say about Clerk - SMS for Slack
Clerk - SMS for Slack receives mixed reviews. Users appreciate its seamless integration with platforms like Microsoft Teams, which enhances communication efficiency and boosts engagement rates. The AI-driven features are praised for improving response times and personalizing customer interactions. However, some users report issues with customer support and dissatisfaction with the sales approach. While many find it essential for improving team efficiency and customer satisfaction, others suggest exploring alternative options due to service and support concerns. Overall, it is valued for its functionality but has room for improvement in customer relations.
This AI synopsis blends highlights gathered from recent reviewers.
How people rate Clerk - SMS for Slack
Based on 9 reviews
Recent highlights
A very bad start for me here. I met with the manager a while ago and talked about adding this service to my services. It took me a while to make things happen. I signed for it today even after finding out that they updated their prices and policies and the current deal turned to table for me. They offered a discount for good faith and made the deal. The platform didn't work and I wasn't able to send texts. After waiting on the chat for hours to get someone to help, finally I got a response just before the end of the day. Their support representative just disappeared at the end of his shift leaving me hanging with no solution. I waited for more than an hour and a half while they say that the reply immediately. After I paid for my unlimited plan they left me without a solution. This is definitely not a good support.
Shoutout to the amazing team at Clerk! A huge thank you for your support in helping us build personal conversations with every customer. Your platform has been instrumental in creating seamless, meaningful interactions that enhance the OMNI experience. We truly appreciate your dedication and expertise in making this possible! Excited for what’s ahead!
The sales rep we dealt with over two or three weeks decided to go over our heads and email our CEO when we gave him a flat no and said we didn't want their service. That's pretty scummy.
Despite our flat no, there was a possibility we might come back to it in the future, but after the sales rep decided to go above our heads like that, there's no possibility we would ever go with this company ever again.