
Cordless
Modern customer service using Cordless
**Cordless** is an **AI-powered contact center solution** that helps customer support teams provide better service over the phone.
What Cordless looks like
Key features include:
Automatic call transcription: Transcribes calls in real-time, saving time and improving accuracy Conversation intelligence: Analyzes calls to provide insights into customer behavior and preferences Sentiment analysis: Determines the emotional tone of a call to help agents respond appropriately And much more! Cordless is an ideal fit for businesses that want to improve customer experience over the phone.
Use cases:
Customer support: Provides agents with the tools they need to handle customer inquiries with ease Sales: Helps sales teams close deals more effectively by providing insights into customer needs and preferences Marketing: Provides valuable data on customer behavior and preferences that can be used to improve marketing campaigns