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Fella

Fella

5· 7 reviews
AI summary readySince 2021

The telehealth clinic for men with obesity

Fella helps men with obesity get to a healthier weight by matching them with a board-certified obesity doctor to prescribe an FDA-approved medication, while they undertake personalized health coaching. Fella is optimized for men's experience around weight.

Launched 20217 reviewsAI summary available
Medical

How Users feel about Fella

Pros

+ supportive team (3)+ timely medication delivery (3)+ weight loss success (2)

Cons

customer service issues (4) delayed prescription processing (2) slow order processing (2)
AI summary

What reviewers say about Fella

Fella receives mixed reviews. Some users praise the service for its effective support system, timely medication delivery, and positive impact on weight loss and overall health. They appreciate the personalized coaching and attentive customer service. However, other users report significant issues, including missing medications, poor communication, and unprofessional handling of complaints. These negative experiences highlight concerns about accountability and reliability. Overall, while some find Fella beneficial, others caution potential users due to inconsistent service quality.

This AI synopsis blends highlights gathered from recent reviewers.

How people rate Fella

5

Based on 7 reviews

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Recent highlights

Chuck Bair5/54mo ago

I am totally discouraged by fella health! Customer service is great until things don't go so well.. As my doses increased I increasingly didn't feel well on the medication, I reached out to them many times and they would tell me to drink more water and be sure to eat enough. Then they sent me the entire years worth medication and communication pretty much stopped when i requested a refund.

customer service issues (4)
Sukvinder Singh5/54mo ago

I’m extremely disappointed with my experience using Fella Health. I subscribed to their service, paid in full, and received a package missing the medication entirely — the most essential part of the treatment.

I immediately contacted support and provided clear photos and videos of the packaging and contents to prove it. Despite this, I was dismissed without a proper investigation. Their only response was to point to their internal checklist process and insist the medication must have been sent.

No refund. No replacement. No accountability.

This is completely unacceptable from any company — let alone one that claims to support people’s health. Their handling of the situation shows a total lack of empathy, responsibility, and professionalism.

I’ve submitted formal complaints to the appropriate healthcare regulators and will be actively warning others not to trust this company.

If you value your health, money, and peace of mind — stay far away from Fella Health.

missing medication (1) customer service issues (4)
Alice Lara5/59mo ago

Totally blown away by my Fella experience. Smooth from the first call with the advisor to receiving my medication a week after that. Amazing support team - quick to respond and actually solve your issues. You can tell they genuinely care about their 'fellas'.

I recently joined the coaching program which has helped me improve my diet, exercise and even sleeping habits. I'm feeling so much more comfortable and confident now that I've lost 52lbs, and it's not just about the weight loss - it's about having a support system that works.

If you're considering Fella, I'd say go for it.

+ personalized health coaching (1)+ supportive team (2)
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