Front
The modern customer service platform built for collaboration
Front’s powerful customer service platform makes five-star service attainable for 9,000 businesses like yours. We bring together your core support channels in one intuitive, AI-powered workspace where your team can build collaborative workflows across the entire customer lifecycle.
Reviews for Front
Hear what real users highlight about this tool.
Front is praised for its efficiency in managing customer support, with users highlighting its ability to streamline communication and collaboration. Makers from Muse appreciate its ease in organizing customer discussions, while BestInterest for Coparents commend its user-friendly interface and superior UX compared to alternatives like Intercom. Users value its collaborative features, such as shared email drafts and inbox chat, though some note its cost and annual plan requirement. Overall, Front is seen as a powerful tool for scaling customer support effectively.
This AI-generated snapshot distills top reviewer sentiments.
We've used Front for email customer support for years, and I couldn't do it without them. They make organizing and replying to discussions with customers a breeze.
Great for customer service - we love using it!
We tried Intercom first, but it turns out Front was what we were actually looking for. The UI is well thought out, and it's clear that they've put some thought into UX. Our experience so far has far exceeded our expectations.
Great. Im using it for my hobby.
I've been using Front (on desktop) as my primary email app to manage personal + 10+ shared inboxes for over a year.