Hone

Excellent products to optimize health and community support. Timely delivery of prescriptions and good partnership w labcorps for bloodwork.

They paid for the initial test then did it and mailed it in. Then spike with the Dr and he told me that i was supposed to be mailed a 2nd test to do and then go from there like normal TRT testing is done. Never received the test to do so i can get this done the correct way so i can take care of myself correctly and actually get tested and doesed right by the Dr. Then they wont send me the test and want me to start purchasing without actual results and dose usages or a go ahead from the Dr. So....DO NOT USE THIS COMPANY. They think of the money first and the customer 2nd. Yes business is to make money but this is about peoples health and wellness FIRST not make money first then help the person SECOND. YOURE SUPPOSE TO TEST FIRST NOT GUESS FIRST. Get actual help from someone to get the right dosage and then start and do follow ups.

This is not the company you want to use for TRT. You'll spend a ton on labs and subscription fees before you ever receive a prescription, and when you do finally get into their system, they'll miss shipments, and you'll run out of your meds. Their customer service is basically one guy on a forum named Ken. Find a local provider instead. There are plenty of them.

After setting up an account, it wouldn’t let me log into it, after leaving voicemails for days since no one would answer the phone, I finally got an emailed response which got it resolved & I was finally able to log in. Got my test submitted into the system, waited for the results. Got an email saying the results were in but the email didn’t contain the results! Had to leave more voicemails & write more emails to get those sent to me. Set up an appointment with my local clinic. I printed my results to take in, since Hone didn’t have a time stamp on the test results, they couldn’t be accepted! I had to pay for another test at the clinic. So after hours of wasted time & effort just getting a testosterone test done with hone, it was all for nothing! Don’t waste your time or money with hone health, they don’t have a clue as to what they’re doing.

Many of my friends have been talking about getting their testosterone levels checked now that we are in our mid 30's and several of them are getting treatment for low T. I tried making an appointment with my PCP, but didn't want to wait over a month. I saw an ad for Hone Health so gave it a try. I requested an at-home test kit and received it quickly. The packaging and instructions were great and it was super convenient being able to prick my finger and send a blood sample in from home. I received my results a few days later. It was easy to schedule a telehealth consult to meet with a doctor. Overall, really great experience. The patient portal was a little buggy for me, but I've already seen improvements in just a few weeks of being a customer. Pricing is transparent and clear, something that is rare in healthcare.

Loved my doc. He explained everything to me and answered all of my questions. Loving the Hone experience overall. Customer service we very helpful when I had to reschedule my appointment due to a mistake on my part.

So far, so good. The kit was one of the cheapest in the market and worth checking out, even if you're just a little curious about your testosterone level. The process has been easy so far -- clear communications, which is appreciated.

Been using Hone for several months now. A couple hiccups with shipping but the customer support teams reached out to me very quickly and expedited shipping so I got my medication refills on time.

Horrible customer service. You will never get a response from an inquiry. They’ve been charging my card for 2 months past cancellation (I dispute with my bank of course so I don’t even care about that). They lost 2 sets of my labs, 1 being a digital order sent electronically to labcorp. Yet, it was “never in their system”. Take your money elsewhere. This company is so overpriced for something you can easily get anywhere else.

Hone began charging me for subscription services after I used another company (Peak) almost a year before. They bought Peak and just started charging me even though my subscription was inactive. I tried for 3 months to reach someone with no response. Emails, calls, messages sent and nothing back. Had to file a dispute with my bank. I also don't believe their test results. I think these companies are a scam.