Hopper
Spend Less, Travel Better.
The Hopper app has helped over 100 million travelers find deals on flights, hotels, homes or car rentals. You can watch a trip right in the app and we’ll monitor prices 24/7 and send you a notification when our algorithms recommend it's time to book.
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How Users feel about Hopper
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Cons
How people rate Hopper
Based on 10 reviews
Recent highlights
Used hopper for a hotel in New York. The hotel ended up being overbooked. Tried to get a hold of Hopper so that we could get our money back to book another room they ignored us and refused to refund us. We were stranded in New York with no hotel ended up having to book another one without getting the refund.
Also, I purchased two separate flights the same day around the same time I accidentally clicked the change anytime insurance instead of the cancel anytime insurance on one of the flights. But I did click cancel anytime on the other one. Despite seeing that, knowing that I made a mistake, they refused to change it and told me they cannot refund my flight. I was purchasing the cancellation insurance because we knew there was a chance that we might have to cancel when I went to go change the flight to find something cheaper cause they said it could refund the difference my app wouldn't work so they said I needed to purchase a new flight that could be cheaper and then they would refund the difference from the other flight.
Even though they told me that the airline was the only ones that could cancel my flight now they want me to book a second flight and then they will cancel that first flight, which I don't trust so now I'm just left to lose all that money from that flight. Customer service was terrible. No one is helpful. Both situations were horrible. I thought I'd give them another try and I regret it do not go through Hopper.
I've had other times that ended up being great and working out, but if you have anything go wrong, they are not helpful and they are hard to get a hold of and they will not refund you so you will lose money. It's not worth the risk even if you find cheap discounts.
What do i think about Hopper? Well i used to think it was a top notch booking site until i had to request a refund based on cancelation of a room and rebooking with them cause i found the same room cheaper. If you wanna chase to get your credit and have to call over and over to be told you'll see the refund in 2-3 hours and days later still haven't received it. I'd definitely think twice before booking with this app. Hopper was my go to booking app but after this experience I'll think twice
I purchased a flight and paid for it in full, and they confirmed it before canceling. Now, they won’t issue a refund for seven days, which is really inconvenient. I would never use Hopper again.