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Japan Crate

Japan Crate

5· 10 reviews
AI summary readySince 2014

A bit of Japan, delivered to your door every month!

Our monthly Japanese candy box subscriptions come with the best candy and snacks straight from Tokyo to your door!

Launched 201410 reviewsAI summary available
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How Users feel about Japan Crate

Pros

+ unique Japanese snacks (3)+ exclusive Japanese products (2)+ good customer support (2)+ variety of Kitkat flavors (2)

Cons

delayed shipping (6) misleading customer support (3) shipping issues with DHL (2)
AI summary

What reviewers say about Japan Crate

Japan Crate receives mixed reviews. Some users praise the unique Japanese snacks and commend the customer support for handling issues professionally, even during pandemic-related delays. They appreciate the variety and experience of receiving exclusive treats. However, others report significant shipping delays and poor customer service, with some alleging misleading information about package status. While some customers enjoy the subscription and find it worthwhile, others advise caution due to inconsistent delivery and communication issues. Overall, Japan Crate offers a unique product but may face logistical challenges.

This AI synopsis blends highlights gathered from recent reviewers.

How people rate Japan Crate

5

Based on 10 reviews

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Recent highlights

C45/52yr ago

Paid them over 2 months ago and still don't have one of the "monthly" boxes I ordered as a gift. Do not purchase this for yourself, or especially a gift as you will be unable to explain to the person with reason what the heck is going on as their customer support is purposefully vague and misleading with answers. At one point they straight up verifiable lied to me numerous times claiming it was stuck in customs despite paper work and tracking showing only a shipping notice has been made. Just one of the worst experiences I've had with a business in many years. I can't suggest you avoid this company enough.

delayed shipping (6) misleading customer support (3)
Yugioh Matthis5/52yr ago

I've been a legit customer of Japan Crate for 2 years now, and it's been the best subscription ever! Sometimes there were delays during April and May, but they always came through eventually. Gotta be patient, you know, pandemic stuff. Shout out to their support team, they're fantastic! I love Japan Crate's unique treats and goodies, and they really care about their customers. Highly recommend! 🇯🇵🍬👍

+ unique Japanese snacks (3)+ good customer support (2) delayed shipping (6)
Kizzie Alvarado5/52yr ago

It was a fun experience having Japan crate as a gift for yourself. I actually tested to subscribed and gifted myself with March's Japan crate for my upcoming birthday. Just a little treat for myself for my hard work. I got surprised when the box arrived 1 week earlier at my doorstep. I didn't expect it to arrive that fast as per the email that i received when they ship my crate. It was a very happy birthday gift indeed. It's worth the subscription and definitely recommended. Thank you, Japan Crate. :)

+ fast shipping (1)
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