KomodoDecks

Amazing! I got the lifetime deal, I'm the luckiest! I use it everyday

🎉🎊 Congrats KomodoDecks! 🎊🎉

✔Your screencasting tool is a game-changer! Love the SOP generation and transcript-based editing with AI. 🧠

📈 Custom domain & white-labeling options are a cherry on top! 🍒 Unlimited free recording is impressive! 🆓🎥

♦What inspired the name "KomodoDecks"? 🤔

🚫 Komodo Deck – Overhyped, Underdelivered, and Completely Ignored Users 😤

I rarely post negative reviews, but this time I have to speak up. After weeks of frustration, I want to save others from wasting their time, money, and trust on Komodo Deck. 💸

❌ The Reality Behind the Hype: What looked like a promising tool to streamline processes and document workflows turned out to be a bug-filled, glitchy mess. The software constantly lags, randomly crashes, and sometimes just refuses to record or render at all. 🐞💥

Every time I tried to use it for a serious workflow, it broke down midway, forcing me to start over or switch to another tool. What’s worse? There’s no auto-save, no recovery, no proper user flow. Just pain. 🙄

📬 Where Is the Support Team? Hello? Anyone? I’ve sent over 8 emails in the last 3 weeks asking for help. ZERO response. No ticket ID, no bot acknowledgment, nothing. It’s like they vanished after taking your subscription fee. 🕳️👻

This is not just poor support—it’s blatant negligence. There’s no active community, no status updates, and no social media engagement. You're on your own. 🛑

⚠️ Final Verdict: Avoid Komodo Deck Don't fall for clean UI screenshots or nice taglines. What they promise and what they deliver are worlds apart. It feels like an abandoned project dressed up for launch day.

Instead, if you want reliable and actually supported tools for documenting or sharing processes, try:

✅ Tango – Clean UX and responsive team

✅ Scribe – Stable, smooth, and regularly updated

✅ Loom – Trusted by teams worldwide and works like a charm

💬 My Advice? If your workflow or business depends on tools like this, run in the other direction. Trust takes time to build—but Komodo Deck shattered it instantly. 💔

The product itself is just ok - slowly slowly developing. The problem is the support which is not existent to the extent of simply ignoring customers. With this product you will add videos to their hosting but really cannot have the confidence to do so as based on my expertise, businesses like this who fail to look after their customers don't survive long. Be very careful. Note, PH does not offer an option to upload images...if it did, I could show you how the messages I sent to Komodo have not even been read in the Intercom app....the message was about bugs --- these were never put right!

I've been a Komodo Decks user for the past 2 years, but lately, it's been pretty sh1tty, full of annoying bugs. They should focus on bug fixing and not those new 0-additional-value AI features. On average I have to record everything twice, since it either crashes, or freezes, or the save doesn't go through... It used to be a great product but nowadays I would definitely NOT recommend it!

I’ve been using Komodo every day for months. I came over from Loom. Loom was fine but Komodo had less restrictions for me. The app keeps getting better. Super easy to share, embed, edit… The ai features are cool too. The developers blow my mind with new features almost monthly!

Fantastic product. Been using for over a year and it’s been rock solid. Incrementally adding thoughtful new features that don,t jar but wholeheartedly add something you didn’t know you needed! Keep up the great work and good luck with the PH

I have used Komodo for several months now and find the screen recordings and guides super useful for showing clients and my team a variety of instructions that could not be explained without the Visual explanation.

Easy to use, easy to edit, easy to recommend.

really useful tool, both for making and sharing videos, and also tracking. The analytics helps me decide which videos are the most useful for my clients.

I use this tool to teach how to make a digital planner in my fun job and as a Subject Matter Expert to help end user's use their software efficiently. It has saved me hours, and I just love everything about it. Anytime there has been an issue the response has been amazingly quick and the problem is always resolved. This software makes my life better every single day! :)

We use KomodoDecks for our client knowledge base on our CRM, in addition to using it for support ticket troubleshooting, and for visual communication with our clients allowing us to be more effective and efficient as a business. If we had a superpower, KomodoDecks would be it!

This is one of my best tools in my toolbox! When ever I need to record something I use it. It can be for instance a bug report or an instruction video for one of my clients. It's really useful and it's improving all the time! Sometimes surprisingly awesome like the AI script feature..