LogRocket

LogRocket helped us identifying errors, users behaviors and fixing issues as fast as possible.

Its real-time insights make debugging and improving user experience faster and easier.

At Surfsite, we're always vigilant about identifying and fixing bugs. LogRocket, an AI-driven session replay and analytics tool, helps us pinpoint exactly what’s going wrong. It shows us where customers are facing the most challenges, ensuring we can address issues quickly and efficiently.

For specific use cases, an alternative is Hotjar.

@LogRocket — stop guessing why bugs happen, and start seeing exactly what users did.

Used LogRocket while building the SaaS Developer Template to track down tricky frontend bugs and improve the user experience.

✅ Why LogRocket is a lifesaver: • Session replays of real user interactions • Tracks console errors, network issues, and state changes • Helps reproduce bugs without needing extra info from users • Works seamlessly with React + Next.js

If you’re serious about shipping smooth UIs and fixing bugs faster, LogRocket is a no-brainer 🔍

It does the job but I've had to work around some of its quirks e.g. not being able to autoplay the sessions in chronological order. It's not great if you've got a slower machine and sometimes the session plays just get stuck. Nothing a refresh won't fix but still. The skip inactivity still doesn't make any sense to me - I found FullStory much more intuitive in this respect. But LogRocket is a lot cheaper so that's why we had to switch.

LogRocket has been a great tool in determining where users are having problems and how to improve onboarding.