OtO Lawn
A smart sprinkler that makes sustainable lawncare effortless
OtO is the first outdoor smart home device that: - you can set to water EXACTLY where you want - applies environmentally-friendly fertilizers & pest control - saves you time, water, and money Plus, it’s solar powered! 🌞
What OtO Lawn looks like
How Users feel about OtO Lawn
Pros
Cons
What reviewers say about OtO Lawn
OtO Lawn receives mixed reviews. Users appreciate its smart features, ease of installation, and solar power, which make lawn care more efficient and environmentally friendly. However, some users report significant issues with product reliability, customer service, and discontinued solutions, leading to frustration. The device's solar charging and connectivity can be problematic, and the cost of additional products is a concern. While some users find it effective for maintaining healthy lawns, others are disappointed by its performance and support. Overall, OtO Lawn has potential but needs improvements in quality and customer service.
This AI synopsis blends highlights gathered from recent reviewers.
How people rate OtO Lawn
Based on 9 reviews
Recent highlights
It's been working great for my use case, which is that I have a less than ideal sprinkler system and a bunch of bunnies who just love to devour the grass, so there are patches of the lawn that either dry up or get munched on. So, every couple of weeks I readjust the zones on my Oto to water the parts that need more water. This keeps the lawn looking decent, which appeases my OCD.
I’m really disappointed with my experience as a customer of OtO. I purchased several bottles of their lawn solution from my local Walmart with the understanding that these products were specifically made to work with the OtO system. Unfortunately, OtO has since discontinued their solution line, which means the products I paid for are now essentially useless.
When I contacted OtO directly, they said they couldn’t offer a refund because the purchase wasn’t made through their website, and Walmart has also refused to issue a refund due to too much time passing. So I’m left with unopened products I can’t use, through no fault of my own.
I understand that product lines change, but I think OtO should take more responsibility for leaving loyal users like me stuck with expensive, unusable supplies — especially when we bought in good faith, expecting long-term compatibility. A goodwill refund or at least a better solution would have gone a long way toward maintaining trust.
When I first purchased my Oto Lawn device I thought it was very cool. However, after two years of ownership, I would certainly NOT recommend. I purchased four devices. Of the four two have stopped working. One broke with in the first year, and was replaced. The second broke just after the two year warranty expired, and they will not replace it. Two of the remaining three will not charge with the solar panel (the coating has peeled off), and have to be plugged in at all time. This is a lot of money to spend on a sprinkler that will not last. Also the yard solutions that they sell are not worth the plastic and cardboard that they are shipped in. Save you money, buy a sprinkler timer. I can assure you that what little money you will save on precise watering does not justify the cost of the device. They need to improve their quality. These devices are a waste of money.