Visit
Uber

Uber

5· 13 reviews
AI summary readySince 2013

Tap a button to get a ride

Uber offers peer-to-peer ridesharing, ride service hailing, food delivery, and a micromobility system with electric bikes and scooters. The company is based in San Francisco and has operations in over 785 metropolitan areas worldwide.

Launched 201313 reviewsAI summary available
Travel Planning

Reviews for Uber

Hear what real users highlight about this tool.

5
Based on 13 reviews
5
13
4
0
3
0
2
0
1
0
AI summary

Uber earns praise for global reach, simple booking, and safety features like live tracking and trip sharing. Users value upfront pricing, multiple ride options, and reliable airport scheduling. However, recent app updates feel buggy and cluttered, with missing options and occasional crashes. Pricing is a frequent pain point: surge swings, higher costs versus rivals even with subscriptions, and inconsistent fees on food delivery. Reliability is generally solid, though driver cancellations and longer waits do occur. Support experiences vary, and availability gaps, especially for Reserve, frustrate travelers.

This AI-generated snapshot distills top reviewer sentiments.

Jimmy Amash
Jimmy Amash5/52mo ago

Great partner in the world of food, keeping restaurants in business.

Source: Product Hunt
Aaron Stathi
Aaron Stathi5/57mo ago

Inspired the idea for this app!

Source: Product Hunt
Nikhil Mehra
Nikhil Mehra5/53yr ago

Great Service

Source: Product Hunt
Melissa Hunter
Melissa Hunter5/52mo ago

The update is a huge step backward. The interface is clunky, important options are missing, and the app crashes constantly. It feels like nobody tested this properly before release. Please fix the bugs and bring back the features that actually worked.

Cons
app crashes (1) interface issues (1)
Source: Product Hunt
Kutalio Vilishini
Kutalio Vilishini5/53mo ago

I’ve been using Uber regularly for the past few years, and overall, my experience has been quite positive. The app is easy to use, and I really like that I can see the estimated fare and time before I even book a ride. Most of the drivers I’ve had were friendly, professional, and drove safely. One of the best features is the ability to track the driver in real time and share my trip with someone else for safety. I also appreciate the option to choose different ride types depending on my budget or how many people I’m traveling with. However, there have been a few minor issues - sometimes the app shows longer wait times than expected, and a couple of times the driver canceled without explanation. Also, during peak hours or bad weather, the prices can go up quite a bit. Still, compared to traditional taxis, Uber is more convenient, transparent, and often cheaper. I’d recommend it to anyone who needs a reliable way to get around.

Pros
+ user-friendly app (2)+ upfront pricing (2)+ safety features (2)+ multiple ride options (2)+ convenient ride-hailing (5)
Cons
unpredictable pricing (4) driver availability issues (4)
Source: Product Hunt
Zackary Goncz
Zackary Goncz5/53mo ago

I use it but there are a lot of issues. First, if you compare prices with other rideshare apps, Uber usually does do well, even if you sign up for UberOne its sill more expensive. Prices vary dramatically, you could wait 10 minutes and find the price has doubled. The service pretty much works, it just constantly feels like they're trying to squeeze every penny out of you. I hear it feels that way for the drivers too.

Cons
unpredictable pricing (4) surge pricing (2)
Source: Product Hunt
Emily
Emily5/54mo ago

I use Uber regularly to coordinate rides for my team during busy workdays. It’s convenient and usually reliable, but sometimes drivers take longer than expected or cancel. The pricing can also be unpredictable during peak hours. Overall, it helps us get around but can be frustrating at times.

Pros
+ convenient ride-hailing (5)+ reliable service (4)
Cons
unpredictable pricing (4) driver availability issues (4)
Source: Product Hunt
Yanti Pratiwi
Yanti Pratiwi5/58mo ago

Uber is a convenient ride-hailing service that offers fast and easy transportation at the tap of a button. With features like upfront pricing, multiple ride options, and cashless payments, it provides a smooth experience for riders. The app is user-friendly, and services like Uber Eats add extra value. However, surge pricing and driver availability can sometimes be inconsistent. Despite occasional issues, Uber remains a go-to option for reliable and flexible transportation in many cities worldwide.

Pros
+ convenient ride-hailing (5)+ multiple ride options (2)+ cashless payments (1)+ upfront pricing (2)+ user-friendly app (2)+ food delivery (1)
Cons
surge pricing (2) driver availability issues (4)
Source: Product Hunt
Daniela Gutiérrez Vargas
Daniela Gutiérrez Vargas5/510mo ago

Uber es una de mis apps de transporte favoritas, sobre todo para viajes nocturnos. La sensación de seguridad que brinda al conocer los datos del conductor, la calificación del mismo y poder compartir y rastrear el viaje me da mucha tranquilidad.

Pros
+ safety features (2)+ driver ratings (1)
Source: Product Hunt
Sally
Sally5/51yr ago

La recensione è per il servizio Uber Reserve, pubblicizzato tantissimo ma di fatto inutilizzabile: in una grande città come Lisbona ho provato a impostare vari luoghi di partenza ma NESSUNO era disponibile, nemmeno posti come il monastero de los Jeronimos o la torre di Belém, cioè tra i più turistici della città! Farebbero prima a scrivere DOVE è disponibile questo servizio anziché pretendere che l'utente scriva una posizione, che poi però si rivela non essere disponibile. Della serie "ritenta, sarai più fortunato". Inaccettabile, così come per il fatto che non è un caso che le corse di Uber facciano spesso ritardo, il che può essere un serio problema se si hanno dei voli da prendere

Cons
service area limitations (1) driver availability issues (4)
Source: Product Hunt
Vinod kumar
Vinod kumar5/51yr ago

overall good. they should add feature to detect cancellation by user. sometimes user is charged even if he cancels due to delay by driver.

Cons
cancellation charges (1)
Source: Product Hunt
Jane Gardner
Jane Gardner5/52yr ago

Good Taxi. Nice prices ❤️

Source: Product Hunt
Javed Shaikh
Javed Shaikh5/52yr ago

Convenient and fast but can become costly

Pros
+ convenient ride-hailing (5)+ fast transportation (2)
Cons
unpredictable pricing (4)
Source: Product Hunt