WAPlus_AI Enhanced WhatsApp CRM

Key Features:

Tailored for sales professionals, business owners, and customer service teams, WAPlus CRM supports integration with various CRM systems, enabling you to update and view customer information without leaving the WhatsApp interface. Key features include:

• Integrations: Seamlessly integrate with HubSpot, Salesforce, Zoho, and more.

• Customer Chat Sync: Sync WhatsApp customer chats directly with your CRM.

• Task and Deal Management: Manage CRM tasks and deals within WhatsApp.

For team managers, gain % visibility of your team's activity on WhatsApp:

• Customer List Backup: Back up the entire team’s customer list.

• Conversation Sync: Sync all customer conversations.

• Activity Tracking: Track all WhatsApp sales activities, including message counts and response times.

Boost your WhatsApp communication efficiency with features such as:

• Schedule Messages: Plan and schedule messages in advance.

• Automatic Reply: Set up automated responses for common queries.

• Quick Reply Templates: Create and use quick reply templates for faster communication.

• AI Translator: Utilize AI-driven translation for multilingual support.

• Broadcast Message：send bulk messging to contacts from personalized tabs.

Lighten your workload of WhatsApp contacts management with:

• Custom Tabs: Organize your contacts and conversations with custom tabs.

• Custom Contact Profiles: Create and manage detailed custom profiles for your contacts.

Main Use Cases:

• Instant Customer Support for Online Inquiries: Use Auto Reply and Quick Reply to send an automated message acknowledging the inquiry and providing next steps. Ensure / customer engagement, improve response times, and enhance customer experience.

• Customer Segmentation: Use Customer Tagging to segment contacts and send targeted renewal reminders or special offers. Enable personalized messaging, increase client retention, and improve customer lifetime value (CLV).

• Lead Follow-up: Use WhatsApp Scheduler to schedule follow-up messages, share product brochures, and send meeting reminders. Streamline sales follow-ups, reduce response time, and increase conversion rates.

• Marketing and Promotion: Use WhatsApp Broadcast to send bulk personalized messages, ensuring timely customer engagement. Boost campaign visibility, increase conversions, and drive sales.