Yobi
Optimise Your Communication with Yobi's Central Platform
**Yobi** is a tool that enables small businesses to streamline their customer conversations. With its **powerful AI tools**, it centralizes all customer conversations into one inbox, regardless of the channel, and in the customer's preferred language.
What Yobi looks like
Key Features
Centralized inbox: All customer conversations are managed in one place, making it easier to track and respond to inquiries. AI-powered: Yobi's AI tools help automate repetitive tasks and provide personalized responses to customers. Multilingual: Yobi supports multiple languages, allowing businesses to communicate with customers in their preferred language. Omnichannel support: Yobi integrates with various channels, including email, social media, and messaging platforms. Small business focus: Yobi is designed specifically for small businesses, providing them with the tools they need to improve customer interactions.
Main Use Cases Use cases for Yobi include:
Customer service: Yobi helps businesses manage customer inquiries and support requests across multiple channels. Sales: Yobi can assist with lead generation and customer engagement, improving the sales process. Marketing: Yobi can help businesses engage with customers on social media and other channels, improving marketing efforts.