User research

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap. Helping teams listen to their users to build better products. Feedback is the breakfast of champions.

Featurebase is a modern customer support & product suite that combines AI-powered support, feedback collection, help docs, roadmaps, and changelogs into a single platform for startups.

It's loved by thousands of fast-growing teams from companies like Lovable, Raycast, and n8n. 💫

Collect feedback from your customers, prioritize features, and build a product users love.

A no-code survey tool that helps you collect user or customer feedback and understand your data simply.

Hotjar’s visual insights, user feedback, and live interviews show you what site visitors do, and why they do it. Access all the insights you need in one place and join 1.1 million websites in 180+ countries who already use Hotjar to turn their clicks into conversions. Install a single script and get started for free.

A free and open source surveying and XM platform. Gather feedback at every point in the user journey with beautiful in-app, website, link and email surveys. Leverage privacy-first AI to get the most out of your insights.

Working out what features your customers want is messy business. Frill makes light work of collecting, prioritising and communicating these feature updates.

Build truly sophisticated user onboarding experiences. React to any element or event in your app using “if this, then that” rules, do branching, and segmentation of users.

Conversion Crimes is the fastest, easiest and most affordable way to improve user experience & increase conversions on your site or app. Get real people to show you what’s wrong and why - with accessible and affordable usability testing - so you can fix it.

Ween.ai is an AI powered platform that thinks and act like a User Researcher. It turns automatically user interviews into product opportunities. The AI scans all your user interviews and discover patterns of pain points, habits or even usability issues.

Sprig is an AI-powered product experience platform that empowers teams to optimize product adoption, retention, and satisfaction at scale. Next-gen companies like PayPal, Figma, and Dropbox rely on Sprig’s all-in-one platform to unlock their product’s full potential. Sprig is backed by Andreessen Horowitz, Accel, First Round Capital, and Figma Ventures.

FullStory is your digital experience analytics platform for on-the-fly funnels, pixel-perfect replay, custom events, heat maps, advanced search, Dev Tools, and more.

Let your users post and vote on features they want, driving your product's growth with precision and clarity. 🚀

Appcues is the user engagement platform built for SaaS, making it easy to engage users at scale. Deliver experiences that onboard new users, drive product adoption, and fuel expansion—all without needing developers.

Trusted by leading software brands like Airbase, Fullstory, G2, and Redfin, Appcues provides an all-in-one solution that automates connected in-app experiences, email, and push notifications to build lasting user engagement based on real user data—no code required.

Userback is a market-leading user feedback platform helping 20,000+ software teams to understand what customers need so they can build better web applications faster.

Userback streamlines and automates the real-time in-app collection, evaluation and management of visual feedback and contextual surveys. With Userback product managers and developers can validate ideas, optimize product-market fit, prioritize features for roadmaps, fix bugs and deliver value with greater insight.

Copytesting is an audience research tool focused on website copy. It tells you what your target audience thinks of your website copy, gives you quantified data on where your copy falls short, and why. So you could fix it, and improve your conversion rate.

Dovetail is the world’s leading customer intelligence platform, giving thousands of teams the answers they need to build the next big thing. By centralizing user feedback and providing smart features that uncover valuable insights faster, Dovetail helps you identify problems faster, prioritize roadmaps more confidently, and supercharge your strategy to make better decisions. From user interviews to sales calls to support tickets and beyond, transform customer data into intelligence at scale.

RealEye is a webcam-based eye-tracking platform that helps you understand where people look on your designs, websites, or ads - no special hardware needed! Get heatmaps, gaze plots, and behavior insights for design and UX testing, marketing, or academic research. Scalable, remote, and privacy-friendly. Try it free!

Survicate makes collecting and analyzing customer feedback effortless.

Gather user insights through email, website, in-product, and mobile app surveys, and connect other feedback sources like reviews, support chats, interviews, and more.

All your feedback lands in the Hub, where it gets categorized and analyzed automatically with AI, giving you meaningful, ready-to-use insights without the manual work.

Use the insights to improve your product and give your customers exactly what they want.

Cohere is the best way to onboard and support users. You can see what users are doing on your product in real time, and guide them with shared cursors, scrolling, and typing – by adding just 2 lines of code to your web app.