Hotjar
For digital experiences people love
Hotjar’s visual insights, user feedback, and live interviews show you what site visitors do, and why they do it. Access all the insights you need in one place and join 1.1 million websites in 180+ countries who already use Hotjar to turn their clicks into conversions. Install a single script and get started for free.
How Users feel about Hotjar
Pros
Cons
What reviewers say about Hotjar
Hotjar earns strong praise for revealing where users click, scroll, and get stuck, with easy setup and clear heatmaps, recordings, and feedback tools. Makers of STORI describe “binge-watching” sessions to shape early product decisions; makers of AgentQL credit it for closely studying site interactions; makers of Munch Studio say heatmaps/recordings reduced onboarding friction and boosted activation. Users highlight intuitive UX, privacy options, and responsive support. Common wishes: richer segmentation, lighter performance impact, and more generous free-tier limits and bundling.
This AI synopsis blends highlights gathered from recent reviewers.
How people rate Hotjar
Based on 13 reviews
Recent highlights
Hotjar helped us understand where users were getting stuck on the Munch Studio onboarding flow. Heatmaps and recordings allowed us to reduce friction and increase activation
Useful user activity recording.
Enabling us to closely study and learn from our users' interactions with our site