Dovetail
The AI-first customer insights hub
Dovetail is the world’s leading customer intelligence platform, giving thousands of teams the answers they need to build the next big thing. By centralizing user feedback and providing smart features that uncover valuable insights faster, Dovetail helps you identify problems faster, prioritize roadmaps more confidently, and supercharge your strategy to make better decisions. From user interviews to sales calls to support tickets and beyond, transform customer data into intelligence at scale.
What Dovetail looks like
How Users feel about Dovetail
Pros
Cons
What reviewers say about Dovetail
Dovetail is highly praised for its ability to centralize user insights and streamline workflows, as noted by the makers of Watchman AI. Users appreciate its comprehensive and user-friendly interface, which facilitates the creation of a searchable repository for research and product teams. It excels in organizing research artifacts and qualitative analysis, though some users mention occasional UI changes and pricing structure concerns. Despite these issues, Dovetail remains a recommended tool for building research divisions, with a supportive community and responsive product team. However, one user reported a significant data loss issue.
This AI synopsis blends highlights gathered from recent reviewers.
How people rate Dovetail
Based on 9 reviews
Recent highlights
Magical for user research calls. Solves note-keeping efficiently!
With Dovetail’s smart tagging and insight dashboards, turning raw feedback into a beautifully clear roadmap was effortless.
We use Dovetail to centralize all our user insights and streamline our workflows. It has been invaluable in organizing user interviews and insights throughout our product development. We'll also leverage it to record feedback and gather insights post-launch.