Userback
#1 Visual feedback tool for software teams
Userback is a market-leading user feedback platform helping 20,000+ software teams to understand what customers need so they can build better web applications faster. Userback streamlines and automates the real-time in-app collection, evaluation and management of visual feedback and contextual surveys. With Userback product managers and developers can validate ideas, optimize product-market fit, prioritize features for roadmaps, fix bugs and deliver value with greater insight.
Reviews for Userback
Hear what real users highlight about this tool.
Userback is highly praised for its robust visual feedback tools and seamless integrations, making it a favorite among software teams. Makers from Aimfox and Resemble AI commend its ease of use and effectiveness in collecting user feedback during beta testing and product rollouts. Users appreciate its reliability, user-friendly interface, and continuous feature updates. The platform's ability to streamline feedback collection and management is frequently highlighted, making it an essential tool for web development and maintenance processes.
This AI-generated snapshot distills top reviewer sentiments.
Allowed us to get feedback from our users during beta testing and rollout! Help us make our product better by using Userback on Resemble!
Stable and reliable product which is essential for our workflows
We have been using Userback since 2019 and it's an essential tool in our web development and maintenance process. We love the flexibility of the tool and the responsiveness of support. We use its integration capabilities to direct feedback to our ticket system. It helps us be more efficient internally and a hero to our customers.
An incredibly user friendly app for capturing feedback.. it's also incredibly well-supported which isn't always a given.
The easy integration and post-feedback workflows are second to none. Highly recommend this product!
I have been using Userback for many years. It's one of its kind and can be used in different ways. Think of it as a user friendly feedback tool with screenshots enabled, a form to get users input, or as a project management tool to handle clients' requests. It is all that and more!
We have used Userback on several sites and we are always impressed with how much feedback we get from this channel. It just works. Also the following administration of all the feedback is just very cleverly thought out.
Great tool that helps me with web development, keeping all bugreports and ideas in one place. It integrates also with other tools euther directly or via Zapier and Pabbly.
Whenever you think, "Wow, this update can't get any better," the next update, the next feature, comes soon after. And now this: a complete UI redesign that blows your mind. Userback is a key software for our team that greatly accelerates the entire product development process.