Privacy Policy

Last updated: March 1, 2025

1. Introduction

RankTopAI ("we", "us", or "our") operates ranktopai.com and the associated SaaS platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

2. Information We Collect

Information You Provide

  • Account registration data (name, email address, company name)
  • Payment information (processed securely via Stripe; we do not store card numbers)
  • Communications you send us via email or contact forms
  • URLs and domain names you submit for analysis

Information Collected Automatically

  • Log data: IP address, browser type, pages visited, time spent, referring URL
  • Device data: operating system, screen resolution, language preference
  • Usage data: features used, queries submitted, reports generated
  • Cookies and similar tracking technologies (see Section 7)

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Process transactions and send related notices (receipts, invoices)
  • Send transactional emails (account confirmation, password reset)
  • Send product updates, newsletters, and marketing communications (you may opt out at any time)
  • Analyze usage patterns to improve the Service
  • Detect and prevent fraud, abuse, or security incidents
  • Comply with legal obligations

We do not sell your personal data to third parties.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Contract performance — to provide the Service you signed up for
  • Legitimate interests — to improve the Service, ensure security, and prevent fraud
  • Consent — for marketing communications and non-essential cookies
  • Legal obligation — to comply with applicable laws and regulations

5. Data Sharing and Disclosure

We may share your information with:

  • Service providers — Stripe (payments), Resend (email), Supabase (database), Vercel (hosting), Google Analytics, Microsoft Clarity. These providers are contractually bound to protect your data.
  • Business transfers — If we are acquired or merge with another company, your data may be transferred as part of that transaction.
  • Legal requirements — We may disclose your information if required by law, court order, or to protect the rights, property, or safety of RankTopAI, our users, or others.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at [email protected]. We will respond within 30 days. Some data may be retained for a limited period to comply with legal obligations or resolve disputes.

7. Cookies

We use the following types of cookies:

  • Essential cookies — Required for the Service to function (session management, authentication). Cannot be disabled.
  • Analytics cookies — Google Analytics and Microsoft Clarity collect anonymized usage data to help us improve the Service.
  • Preference cookies — Store your settings and preferences.

You can control non-essential cookies through your browser settings. Disabling analytics cookies will not affect Service functionality.

8. Security

We implement industry-standard security measures including TLS encryption in transit, encrypted storage, access controls, and regular security reviews. No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the following rights:

  • Access — Request a copy of the personal data we hold about you
  • Correction — Request correction of inaccurate data
  • Deletion — Request deletion of your personal data ("right to be forgotten")
  • Portability — Receive your data in a structured, machine-readable format
  • Objection — Object to processing based on legitimate interests
  • Opt-out of marketing — Unsubscribe at any time via the link in any email

To exercise any of these rights, contact us at [email protected].

10. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. International Data Transfers

RankTopAI is based in the United States. If you access our Service from outside the US, your data may be transferred to and processed in the United States. We rely on Standard Contractual Clauses (SCCs) and other approved mechanisms for transfers from the EEA.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by a prominent notice on our website at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised policy.

13. Contact Us

For privacy-related inquiries, please contact:

RankTopAI

New York, NY, United States

Email: [email protected]